Shipping policy
SHIPPING INFORMATION
How Long does it take an order to ship?
Processing Time
As soon as we receive your order, we process your item within 2-3 business days, including production time, since most of the products are made to order.
- Premium Jewelry (Premium Heart Pendants, Message Cards, Dog Tags, and Photo Upload Jewelry) – Production: 2-3 business days
- Custom Name Jewelry (Custom Name Necklaces, Name Bracelets, and Name Earrings) – Processing: 3-7 business days
- Home Decor Products (Acrylics and Canvases) – Production: 2-3 business days
Once the item ships, tracking information is sent to the email provided. Please allow extra time for processing during holidays and sale seasons.
How long will it take to receive my order?
Once shipped, delivery times are as follows:
✔ Premium Jewelry (Heart Pendants, Message Cards, Dog Tags, and Photo Upload Jewelry)
- Free Shipping: 3-7 business days
- Expedited Shipping: 3-5 business days
✔ Custom Name Jewelry
- Free Shipping: 7-11 business days
✔ Home Decor Products (Acrylics and Canvases)
- Free Shipping: 3-7 business days
- Expedited Shipping: 3-5 business days
✔ At checkout, we offer USPS, Expedited for faster delivery options.